Refund policy

🐾 PawfectCo Return & Refund Policy

At PawfectCo, your satisfaction is our top priority! If there’s an issue with your order, we’re here to help — no returns required.

✅ Eligible Issues for Refund or Replacement:

• Damaged or defective items

• Incorrect item received

• Item not delivered after 30 days (USA) / 45 days (International)

🚫 We Do Not Accept:

• Returns due to buyer’s remorse or change of mind

• Products that have been used or damaged after delivery

📩 How to Request a Refund or Replacement:

Please contact us within 30 days of delivery at sobiomabiz1@gmail.com/

1pawfectco3@gmail.com with:

• Your order number

• A clear photo/video of the product issue

We’ll respond within 1–2 business days and resolve your request quickly.

Note: Refunds are processed to your original payment method and may take 5–10 business days to reflect